Originally published: October 29, 2018
Updated: July 17, 2020
Please go here to search for your product's lifecycle.
The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.
1301 Route 36 Building 1 Suite 102 Hazlet, NJ 07730 732-653-5000. I object Since I responded above with article that clarify that communicator is not supported for Mac, check the second link. Lisa Jackson CAO. Commented: 2010-05-08. I believe the answer was PARTIALLY valid, in that it didn't answer the part of Mac Messenger compatibility or configurability, which was an answer I got from MS directly.
For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.
Microsoft Office Communicator 2007 R2 is a unified communications application that helps end users be more productive by enabling them to communicate and collaborate easily with others in.
If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.
Products governed by the Modern Policy
The following products, governed by the Modern Policy, will retire in 2020.
| Products (Modern Policy) | Retirement |
|---|---|
| System Center, version 1807 (all editions) | January 24, 2020 |
| Azure Container Service Windows Analytics | January 31, 2020 |
| Visio Services in SharePoint Online | September 30, 2020 |
| Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) | October 13, 2020 |
| Windows 10, version 1803 (Enterprise, Education, IoT Enterprise) Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core) Windows Server version 1809 (Datacenter Core, Standard Core) | November 10, 2020 |
| Configuration Manager (current branch), version 1810 | December 1, 2020 |
| Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise) Windows Server, version 1903 (Datacenter, Standard) | December 8, 2020 |
| InMage/ASR Scout | December 31, 2020 |
Products governed by the Fixed Policy
The following products, governed by the Fixed Policy, will end support in 2020.
| Product (Fixed Policy) | End of Support |
|---|---|
| Dynamics NAV 2009 R2 Expression Blend 3 Expression Design 3 Expression Encoder 3 Expression Studio 3 Expression Web 3 Hyper-V Server 2008 Hyper-V Server 2008 R2 Windows 7 Windows Embedded Handheld 6.5 Windows Server 2008 R2 Windows Server 2008 Windows Server Update Services 3.0 Windows Storage Server 2008 (all editions) | January 14, 2020 |
| Internet Explorer 10 | January 31, 2020 |
| Forefront Unified Access Gateway 2010 Forefront Threat Management Gateway 2010 (all editions) Microsoft HPC Pack 2008 (all editions) Windows Identity Foundation | April 14, 2020 |
| Wunderlist | May 6, 2020 |
| Expression Encoder 4 Expression Studio 4 Expression Web 4 Expression Studio Ultimate 4 Microsoft Application Virtualization 4.6 for Terminal Services Microsoft Application Virtualization 4.6 for Windows Desktops Microsoft Application Virtualization 4.6 for Remote Desktop Services Microsoft Application Virtualization 4.6 Sequencer Microsoft Application Virtualization Hosting 4.6 for Windows Desktops Visual Studio Team Foundation Server 2010 Visual Studio 2010 (all editions) Visual Basic 2010 Express Visual C# 2010 Express Visual C++ 2010 Express Visual Web Developer 2010 Express Windows MultiPoint Server 2010 (all editions) | July 14, 2020 |
| Internet Information Services Smooth Streaming Client 1.0 Microsoft Report Viewer Redistributable 2010 System Center Service Manager 2010 Windows Communication Foundation RIA Services | September 8, 2020 |
| Access 2010 Dynamics GP 2010 Excel 2010 Excel Mobile 2010 Exchange Server 2010 (all editions) FAST Search Server 2010 (all editions) Groove Server 2010 Office 2010 (all editions) OneNote 2010 PowerPoint 2010 Project 2010 Publisher 2010 Search Server 2010 System Center Data Protection Manager 2010 System Center Essentials 2010 Visio 2010 (all editions) Word 2010 Windows Embedded Standard 7 Office 2016 for Mac (all editions) Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac | October 13, 2020 |
Service Packs
The following service packs apply to Fixed Policy products, and will end support in 2020.
| Service Pack | End of Support |
|---|---|
| Dynamics 365 Business Central on-premises | April 14, 2020 |
| Microsoft Identity Manager 2016 Service Pack 1 | November 4, 2020 |
Products moving to Extended Support
The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.
| Product | End of Mainstream Support |
|---|---|
| Dynamics C5 2015 Dynamics CRM 2015 Dynamics SL 2015 Dynamics NAV 2015 | January 14, 2020 |
| Cloud Platform System Cloud Platform System Standard Dynamics GP 2015 Dynamics GP 2015 R2 Microsoft User Experience Virtualization 2.1 Service Pack 1 | April 14, 2020 |
| Azure StorSimple 8000 Series Microsoft Azure StorSimple 1200 Series StorSimple Data Manager | July 1, 2020 |
| Access 2016 Excel 2016 Exchange Server 2016 (Enterprise, Standard) Office Home and Business 2016 Office Home and Student 2016 Office Professional 2016 Office Professional Plus 2016 Office Standard 2016 Project Professional 2016 Project Standard 2016 Microsoft Publisher 2016 Outlook 2016 PowerPoint 2016 Skype for Business 2016 Skype for Business Server 2015 Visio Professional 2016 Visio Standard 2016 Visual Studio 2015 (all editions) Visual Studio Team Foundation Server 2015 (all editions) Windows 10 Enterprise 2015 LTSB Windows 10 IoT Enterprise 2015 LTSB Windows Defender Exploit Guard Word 2016 | October 13, 2020 |
Change Log
September 2019 editsADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020
January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, 'all editions' added to parent listing
February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1
April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)
June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10
July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections
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App templates are production-ready apps for Microsoft Teams that are community driven, open-source, and available on GitHub. Each contains detailed instructions for deploying and installing that app for your organization, providing a ready-to-use app that you can install and begin using immediately. The complete source code is available as well, so you can explore it in detail, or fork the code and alter it to meet your specific needs.
☆ Indicates newly released app templates.
Key benefits
- Plug and play experience: All app templates include deployments scripts that will allow you to host all necessary services in Microsoft Azure. No coding is required to deploy the apps.
- Production-ready code: The app templates conform to recommended best practices around security and infrastructure, and all community submitted changes to them are reviewed to ensure continued conformance.
- Customizable and extensible: While all app templates are ready to deploy as they are, we provide the entire code base and deployment scripts so that you can easily customize or extend them to fit your unique needs.
- Detailed documentation & support: All app templates are accompanied by end-to-end documentation on solution architecture, deployment, and configuration steps. The repositories are monitored as well, so please report any issues you encounter by raising an Issue on GitHub.
Ask Away ☆
Ask Away is a Microsoft Teams bot that enables users to conduct Q&A (Question and Answer) sessions within Teams. Using the Ask Away bot, team members can submit and up-vote questions shared by colleagues allowing Q&A hosts to easily gather top-of-mind questions within a channel or chat. The bot can be used to conduct a real-time Q&A session in a Teams meeting and allows attendees to submit questions live via chat.
Associate Insights
Associate Insights is a Power Apps template that empowers firstline workers to directly capture and submit customer opinion, sentiment, and perception. Firstline workers are often the first company representative to engage with customers in a one-to-one point-of contact. The collected data can be shared and used collaboratively by business teams, e.g., via a Power BI Teams tab, for product improvement and enhancing the customer experience.
Attendance
The Attendance app is a Power Apps tab that can be pinned in a team. It is designed to record presence, typically in settings such as learning and training environments. Users can mark or edit attendance for up to 30 days in the past and view summarized attendance reports for an entire group or individual attendees.
Book-a-room
Book-a-room is a Microsoft Teams bot that lets users quickly find and reserve a meeting room for 30 (default), 60, or 90 minutes starting from the current time. The Book-a-room bot scopes to personal or 1:1 conversations.
Building Access ☆
Building Access is a Microsoft Power Platform-based app that supports the administration of building occupancy thresholds and social distancing norms by enabling facilities directors to manage, track, and report employee on-site presence. The app, built using Microsoft Power Apps, and Power Automate, deeply integrates with Microsoft Teams and enables organizations to determine building readiness, establish eligibility criteria for on-site access, and gather insights for future planning.
Celebrations
Celebrations is a Teams app that helps team members celebrate each others' birthdays, anniversaries, and other recurring events. It remembers special occasions of all the team members and sends a friendly message in all the teams selected at the time of event creation, to make the team members feel special on their day.
The app provides an easy interface for all the team members to personally add and view their events and also allows the user to select the teams in which the events gets shared.
Checklist ☆
Checklist is a custom Microsoft Teams messaging extension app that enables you to collaborate with your team by creating a shared checklist in a chat or channel. The app is supported across all Teams platform clients — desktop, browser, iOS, and Android — and is ready for deployment as part of your Microsoft 365 subscription.
Company Communicator
The Company Communicator app enables corporate teams to create and send messages intended for multiple teams or large number of employees over chat allowing organization to reach employees right where they collaborate. Utilize this template for multiple scenarios such as new initiative announcements, employee onboarding, modern learning and development or organization-wide broadcasts.
The app provides an easy interface for designated users to create, preview, collaborate and send messages.
It provides a foundation to build custom targeted communication capabilities such as custom telemetry on how many users acknowledged or interacted with a message.
Contact Group Lookup ☆
The Contact Group Lookup app provides a convenient and useful approach to creating, accessing, and managing your organization's contact groups (formerly known as distribution lists or communication groups). Users can quickly view and chat with group members, view member status, and create a group chat with selected members in the contact group, all within the Teams environment.
CrowdSourcer
CrowdSourcer is a Microsoft Teams bot that gives teams queried information sourced collaboratively from group members. It's a great way to answer frequently asked questions while enabling participants to actively engage in and contribute to a fun and helpful information resource.
Custom Stickers
Self-expression is core to a healthy team culture. This app template is a messaging extension that enables your users to use custom stickers and GIFs within Microsoft Teams. This template provides an easy web-based configuration experience where anyone with configuration access can upload the GIFs/stickers/images they want their end-users to have, allowing your entire team to use any set of stickers you chose.
This app also enables easy sharing of images/GIFs/stickers across teams without needing access to SharePoint sites or individual channels as storage and sharing mechanisms. For example, product teams can easily share product images and GIFs to social media, marketing and sales teams programmatically. One can also extend this app by triggering a notification flow to specific teams/individuals when new images/GIFs are made available.
E-Prescriptions ☆
E-Prescriptions is a Power Apps-based app that enhances telemedicine and virtual care by automating the process of issuing e-prescriptions to patients. Medical professionals can quickly review appointments, generate e-prescriptions, and send emails with e-prescription attachments to patients directly within the Teams platform.
Expert Finder
Expert Finder is a Microsoft Teams bot that identifies specific organization members based on their skills, interests, and education attributes. Members find experts within an organization that match a keyword search of Azure Active Directory user profiles.
FAQ Plus
Conversational Q&A bots are an easy way to provide answers to frequently asked questions by users. However, most bots fail to engage with users in meaningful way because there is no human in the loop when the bot fails. FAQ bot is a friendly Q&A bot that brings a human in the loop when it is unable to help. One can ask the bot a question and the bot responds with an answer if it is contained in the knowledge base. If not, the bot allows the user to submit a query which then gets posted to a pre-configured team of experts who help to provide support by acting upon the notifications from within the team itself.
Note
The latest release of FAQ Plus supports improved Q&A resolutions by enabling a team of experts to complete the following:
✔ Add new Q&As directly to the knowledge base using message extensions.
✔ Edit and delete Q&A pairs added by a bot.
✔ Track the revision history of Q&As.
✔ Configure an answer with additional details to display as an adaptive card.
Goal Tracker
The Goal Tracker app is a comprehensive solution for your organization to support establishing goals, observing progress, and acknowledging success within Microsoft Teams. The app enables users to set, track, and update objectives on a professional, personal, and team level. Team members also receive timely reminders and status updates to remain focused and stay on track.
Great Ideas
The Great Ideas app supports and empowers innovation and creativity within your organization. The app enables your employees to share ideas with colleagues and leadership, discover new submissions, spotlight contributions for peer consideration, and cast their vote for the best proposals within Microsoft Teams.
Group Activities
Group Activities is a Microsoft Teams app that makes it easy for team owners to quickly create activity groups and manage collaboration workflows within the context of Microsoft Teams. Activity authors are enabled to create activities, randomly distribute team members in groups, and optionally have the bot send reminders until activities are complete.
Grow Your Skills
The Grow Your Skills app supports professional growth and development by enabling employees to contribute to supplemental projects for your organization while simultaneously learning new skills. Employees can use the app to locate opportunities that meet their interests, enjoy meaningful collaboration with peers, and acquire new levels of expertise and capabilities, all within the Teams environment.
HR Support
HR Support bot is a friendly Q&A bot that brings a support professional/expert from the HR team in the loop when it is unable to help. One can ask the bot a question and the bot responds with an answer if it is contained in the knowledge base. If not, the bot allows the user to submit a query which then gets posted in a pre-configured team of experts who are help to provide support by acting upon the notifications from within their team itself. Additionally, the bot suggests links to recommended HR policies/questions by searching for pre-configured tags in the question. These tiles can also be found in the associated tab as a quick reference. HR Support works well for light weight QnA and to provide quick support when launching new projects/initiatives in the organization.
Icebreaker
Icebreaker is a Microsoft Teams bot that helps your team get closer by pairing two random team members up every week to meet. The bot makes scheduling easy by automatically suggesting free times that work for both members. Strengthen personal connections and build a tightly knit community with this app.
In addition to encouraging personal connections across your entire team, the Icebreaker app can help cultivate interest-based communities within your organization. For example, you can use this app for a DevOps interest group to help ideas and best practices organically spread across your organization.
Incentives
Incentives is a Power Apps template that manages and tracks incentivized employee participation in designated activities such as trainings and change management initiatives. Admins use the app to establish designated activities, assign points for completion, and specify required eligibility point levels for rewards. Employees use the app to view their accumulated points and, upon reaching eligibility, request and claim redeemable rewards.
Incident Reporter
Incident Reporter is a Microsoft Teams bot that optimizes the management of incidents in your organization. The bot facilitates automated incident data collection, customized incident reports, relevant stakeholder notifications, and end-to-end incident tracking.
Open Badges
Open Badges is a Microsoft Teams app that enables individuals to earn digital learning credential badges within the Teams context and share them everywhere. Using capabilities from the third-party digital badge issuing authority, Badgr, awarded badges are recorded in a recipient's Badgr profile and available to build and share a rich picture of lifetime learning journeys.
Poll ☆
Poll is a custom Microsoft Teams messaging extension app that enables you to quickly create and send polls in a chat or a channel to gather team opinions and preferences. The app is supported across all Teams platform clients — desktop, browser, iOS, and Android — and is ready for deployment as part of your Microsoft 365 subscription.
Quick Responses
Quick Responses is a Microsoft Teams app that delivers a robust solution for effectively answering users' commonly asked questions (FAQs). Instead of answering each query manually and continuously repeating information, the app will build a library of responses for an interactive user experience via Teams messaging extensions.
Remote Support
Remote Support is a Microsoft Teams bot that provides a focused interface between support requesters throughout your organization and the internal support team. End-users can submit, edit, or withdraw requests for support and the support team can respond, manage, and update requests all within the Teams platform.
Request-a-team
Request-a-team is a Microsoft Teams app that optimizes new team creation for your enterprise organization. The app supports standardization and best practices when creating new team instances through the integration of a wizard-guided request form, an embedded approval process, a request status dashboard, and automated team builds.
Scrums for Channels
Scrums for Channels is a scrum assistant app that enables users to schedule and run scrums in channels within Microsoft Teams. The app is great for remote teams and teams comprised of members from varied geographical locations and time zones to share daily updates and ensure participation in scrum stand-up meetings.
Note
To conduct scrum meetings in a group chat, please see our Scrums for Group Chat app template.
Scrums for Group Chat
Note
The Scrums Status app template has been updated and is now Scrums for Group Chat.
Scrums for Group Chat is a supportive scrum assistant that enables group chat members to run asynchronous stand-up meetings and easily share their daily updates. It allows all members of the group chat to contribute to the scrum and view the updates made by others in the running scrum.
Share Now ☆
The Share Now app promotes the positive exchange of information between colleagues by enabling your users to easily share content within the Teams environment. Users engage the app to share items of interest with team members, discover new shared content, set preferences, and bookmark favorites for later reading.
SharePoint List Search
Collaboration in Microsoft Teams quite often references information contained within items in a SharePoint list. Simply pasting a link to the item in question forces everyone to switch context away from the conversation, find the needed information, then return to Teams to continue the conversation. As the conversation continues typically people will have to switch back to the reference item multiple times to verify new comments and refresh their memories of the information contained within the item. This context switching creates a barrier to smooth collaboration, and is a recipe for things falling through the cracks.
To help alleviate this pain, we are happy to bring to you the List Search app template. Millions of users use SharePoint to power some of the core workflows in their organizations. However, collaborating around lists can be especially tedious. Using the List Search app template in Microsoft Teams, users can insert information from SharePoint list items directly within a chat conversation to alleviate the context-switching caused when simply inserting a link into a chat. The information is inserted as an easy-to-read auto-formatted card, helping your users stay engaged in the conversation.
Staff Check-ins
Staff Check-ins is a Power Apps-based app that enables oversight communication between your business and field personnel. Staff can easily provide time-critical information and status updates on either a scheduled or ad-hoc basis directly from Teams. The app supports real-time location, photos, and notes as well as reminder notifications and automated workflows.
Survey ☆
Survey is a custom Microsoft Teams messaging extension app that enables you to create a survey in a chat or a channel to gather data and gain actionable insight. The app is supported across all Teams platform clients — desktop, browser, iOS, and Android — and is ready for deployment as part of your Microsoft 365 subscription.
Visitor Management ☆
The Visitor Management app enables your organization and employees to easily and efficiently manage the on-site visitor process, directly from Microsoft Teams. The app enables employees to create visitor requests, centrally track a request status through the visitor dashboard, and receive real-time notifications when a visitor arrives.
Ms Communicator For Mac
Workplace Awards ☆
Ms Office Communicator
Workplace Awards is a Teams app template that provides a positive framework to foster recognition and encourage the culture of employee appreciation in the modern workplace. The app enables you to setup and manage an employee rewards and recognition (R&R) program where employees can easily nominate and endorse colleagues and your R&R leader can view submitted nominations, grant awards, and announce recipients.
Cisco Ip Communicator For Mac
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